Les Trouvailles de Justine is a Quebec online store that offers a carefully curated selection of furniture, home decor items, and accessories. We prioritize quality products, beautiful materials, unique designs, and pieces that add a special touch to your home.

Les Trouvailles de Justine is a Quebec company whose store is exclusively online.

We work with various carefully selected brands and suppliers. Each brand has its own product selection and delivery conditions.

Almost half of the items offered in our shop are handmade. When this is the case, this information is clearly indicated on the product page. You can also discover our selection in the Handmade collection.

We prioritize items made from natural, eco-friendly, and/or sustainable materials when these characteristics are offered by the brands we work with. We seek products that combine aesthetics, quality, and carefully chosen materials.

Each product is carefully selected. We look for furniture and decorative items that stand out for their design, materials, quality, craftsmanship, or unique character.

All products sold on Les Trouvailles de Justine are shipped directly by the brand or partner supplier, according to their own delivery terms.

Shipping is free on almost half of the items available in our store. For other items, some brands offer free shipping above a minimum purchase amount for products from their brand.

The applicable delivery conditions are indicated on each product's page, where available.

We work with several brands and suppliers who ship their products directly. Each brand sets its own delivery conditions. Shipping costs and free shipping thresholds may therefore vary from one brand to another.

When a brand offers free shipping from a minimum purchase amount, eligible products from the same brand can be combined to reach the required amount. Applicable conditions vary by brand.

Yes. When your order contains products from different brands, items may be shipped separately directly by each supplier. You may therefore receive multiple packages at different times.

Delivery times may vary depending on the brand, product, its availability, and the destination. Estimated delivery times are often indicated on product pages when provided by the brand. When no specific timeframe is given, the available information is displayed at checkout.

If you wish to change or cancel an order, please contact us as soon as possible. A change or cancellation may depend on the processing status of the order and the conditions applicable to the product or brand.

If your item arrives damaged, contact us promptly with your order number and photos of the item and its packaging. We will advise you on the next steps depending on the situation and applicable conditions.

Return conditions may vary depending on the product and brand. Please refer to our return policy for the conditions applicable to your purchase.

To request a return, contact us with your order number and information about the item you wish to return. We will guide you through the applicable conditions.

Yes. With every purchase made in our shop, we donate $1 to the CHU Sainte-Justine Foundation through the Virtue app. This way, each order helps support a cause close to our hearts.

Available payment methods are displayed at checkout.

Payments are processed securely by the payment systems available on our Shopify store.

For any questions regarding a product, an order, a delivery, or any other request, please consult our Contact page to get in touch with us.