Terms of Service

Terms of Service

Last updated: October 10, 2025

Welcome to Les Trouvailles de Justine (9514-5520 Québec Inc.), a Quebec-based online store dedicated to home decor, furniture, and lifestyle items.
By accessing our website www.lestrouvaillesdejustine.ca
(the "Site") or making a purchase, you agree to be bound by these Terms of Service (the "Terms").
Please read them carefully before using our Services.

1. General

These Terms apply to all products and services offered on our Site.
Les Trouvailles de Justine operates this Site powered by Shopify Inc., which allows us to offer you our products and manage payments, shipping, and customer service.

By using our Services, you represent that you have reached the age of majority in your province or territory of residence and have the legal capacity to enter into a contract.

We reserve the right to refuse service to anyone, for any reason, and at any time, in compliance with applicable laws.

2. Products and Availability

We do our best to accurately display product colors, textures, and descriptions. However, variations may occur depending on screens or the handmade nature of certain items.
Products offered are subject to availability. We reserve the right to withdraw or modify a product without prior notice.

3. Orders and Payments

All orders placed on our Site are subject to acceptance.
Prices are indicated in Canadian Dollars (CAD) before taxes and shipping fees.
Payments are processed securely via Shopify Payments and its partners (Visa, Mastercard, American Express, etc.).

By making a purchase, you guarantee that you are authorized to use the chosen payment method.

4. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.
Delivery times may vary depending on the destination, supplier, or carriers.
Les Trouvailles de Justine cannot be held responsible for delays or transportation incidents beyond our control.

5. Returns and Refunds

Our return and refund conditions are detailed in our Return and Refund Policy, accessible on the Site.
No returns will be accepted without prior authorization. Items must be returned in their original condition and complete packaging.

6. Intellectual Property

All content on our Site — including texts, images, logos, graphics, and photographs — is the exclusive property of Les Trouvailles de Justine or its partners, and is protected by copyright and intellectual property laws.
Any unauthorized reproduction, distribution, or use is strictly prohibited.

7. Personal Data

Your personal information is collected and used in accordance with our Privacy Policy, accessible on the Site.

8. Limitation of Liability

Les Trouvailles de Justine cannot be held responsible for any direct or indirect damage resulting from the use of our Site, defective products, delivery delays, or any other situation beyond our control.
The use of products is the buyer's responsibility.

9. Modification of Terms

We reserve the right to modify or update these Terms at any time.
Modifications will take effect upon their publication on the Site.
Continued use of our Services constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the province of Quebec and the applicable federal laws of Canada.
Any dispute will be submitted to the competent courts of the judicial district of Trois-Rivières (QC).

11. Contact

For any questions regarding these Terms of Service, you can write to us at:
justine@lestrouvaillesdejustine.ca

9514-5520 Québec Inc. company registered in Quebec.